Consumer Rights & Instructions
1. Requesting Your Health Care Records:
You have the right to request a copy of your health care records. To request records you may submit a written request to my email: [email protected]. This should include your full name, date of birth, and contact information.
2. Contact the Licensing or Oversight Authority:
Texas Behavioral Health Executive Council (BHEC):
Website: https://bhec.texas.gov
Phone: 800-821-3205 or 512-305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
Website: https://bhec.texas.gov
Phone: 800-821-3205 or 512-305-7700
Address: 1801 Congress Ave., Ste. 7.300, Austin, TX 78701
3. File a Consumer Complaint:
File a complaint online at https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
Consumer Protection Hotline: 800-621-0508
Mailing Address: PO Box 12548 Austin, TX 78711-2548
Consumer Protection Hotline: 800-621-0508
Mailing Address: PO Box 12548 Austin, TX 78711-2548